Marcis Hair Extensions and Weaves offers the following Return and Exchange Policy: For sanitary reasons sales on human hair products can only be exchanged for another color or item of the same value, only if unopened and in original condition.

* Item must be returned in the original condition (unopened or handled) within 10 days of original purchase date. It is our policy to give credit on returned merchandise which can be used for an exchange in color, or on a new purchase.

* Email or phone contact must be made regarding reason for exchange/return. Returns will not be accepted without prior authorization. Return shipping is the responsibility of the customer.

* All Sales on Clearance Items are final.

* All Sales on Lace Front Wigs are final.

* Returns and Exchanges on all other items need to made with a 15 day time period and item must be returned in the original condition (unopened or used).

We want all of our customers to remain happy with their transactions for months after the original transaction. If there is a problem with an electronic item past the 15 day refund/exchange period please contact the manufacture for warranty information.   

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